We can not make deliveries at specific times. We try to accommodate requests for morning or afternoon but cannot guarantee deliveries at those times.

We make every possible effort to personally deliver your purchase to the requested recipient but sometimes this is not possible. Our delivery drivers will attempt delivery between 8AM and 8PM. We do not guarantee deliveries at any particular time of the day with the exception of funeral services without speaking to our shop in advance. We require a signature on all deliveries left with a person. We may leave deliveries on a porch or with a neighbor and will tag the recipients’ door. Deliveries will be left at the drivers’ discretion. For a delivery to a business, hospital or school, it is customary to leave it at a reception desk for actual delivery later.

We deliver flowers locally using many different methods. We have hourly employees, independent contractors that use our vehicles and use independent delivery services that specialize in floral delivery. Because many of our delivery drivers are paid on a per delivery basis, changes to address information once the delivery has left the building or incorrect addresses resulting in a re-delivery will be subject to a $10.00 charge.

While we recognize that most deliveries are meant to be a surprise, it is sometimes necessary to contact the recipient to get further delivery instructions. It is our belief that it is more important for the delivery to be successfully completed.

We will not be responsible for any order where the recipient refuses to accept the item. We will not issue refunds in this case. We will also not issue refunds where delivery was accepted at the delivery location, but the recipient for some reason did not get the flowers. An example of this would be a delivery to the recipient's job while they are out of town for the week.

Please place your flower order by 3 PM PST for same day deliveries in the city of Portland. We do offer express delivery for an additional charge. Please contact us at 888-292-7714 for availability.

Please remember correct phone numbers and addresses help us in meeting your requests. Please double-check all information you provide us.

To reduce the risk of non-delivery during major holidays, orders should be placed 3 – 5 days before the holiday and delivered 1 – 3 days before the holiday. Major holidays are considered to be Valentine’s Day, Mother’s Day and Christmas. While most florists are able to get their deliveries done during normal business hours of a major holiday, it can happen that the delivery could be made as late as 9:00 PM on the actual date of the holiday.